Pop-up blocked during OAuth
Tradovate connections need to open a pop-up to handle the OAuth login. If your browser blocks it, the connection fails silently.
Allow pop-ups for app.propstax.com and try again:
Chrome
- Click the pop-up blocked icon in the address bar (looks like a small window with a red X).
- Choose Always allow pop-ups and redirects from app.propstax.com.
- Click Done.
- Return to PropStax and click Connect again.
Alternatively: go to Settings → Privacy and security → Site settings → Pop-ups and redirects → Add app.propstax.com to Allowed.
Safari
- Open Safari → Settings (Cmd+,).
- Click the Websites tab.
- Click Pop-up Windows in the left sidebar.
- Find
app.propstax.comin the list and set it to Allow. - If it’s not in the list, set the bottom “When visiting other websites” dropdown to Allow temporarily, or just sign in to PropStax first to add the site.
- Return to PropStax and click Connect again.
Firefox
- Click the pop-up blocked notification at the top of the page.
- Choose Allow pop-ups for app.propstax.com.
- Click Connect again.
Or: Settings → Privacy & Security → Permissions → Block pop-up windows → Exceptions → add app.propstax.com.
Edge
- Click the pop-up blocked icon in the address bar.
- Choose Always allow pop-ups and redirects from app.propstax.com.
- Click Done.
- Return to PropStax and click Connect again.
If you’re still seeing the issue after allowing pop-ups, your browser may have an extension blocking them. Disable ad-blockers or pop-up blockers for app.propstax.com and try once more.